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Customer service is overlooked in many companies. Regardless of the size of your business, exceptional customer service needs to be at the heart of your business in order to be successful. It is important to provide the highest standard of…
Coaching is a process that develops a person to do either the job that they are hired to do or the job that they ultimately want to do. It unlocks barriers and overcomes obstacles that are preventing an individual from…
Epinephrine auto-injectors needle length is important to ensure that the drug gets where its needed and there have been concerns with some brands of auto-injector that the needle length is not sufficient when used on some children and adolescents in…
NatraSan is a new first aid spray that is a good addition to any first aid kit. There are lots of different first aid sprays on the market but this one is a bit different as is a first aid spray…
Presentation skills are important in most business sectors and in all forms of training. Whether you are presenting a business case, sales, presenting to other colleagues or delivering a training course if you have the key skills and plan your…
To support our classroom, blended and video online courses we have added another student manual to show more about the human body. This book is a picture book with diagrams about different conditions and parts of the body. We will…
Equality and diversity is a term used in the United Kingdom to define and champion equality, diversity and human rights as defining values of society. It promotes equality of opportunity for all, giving every individual the chance to achieve their…
We have found that a substantial number of DSE workers report aches, pains or eye discomfort. These conditions do not prove any serious ill health, but it is important to avoid them as much as possible. Display Screen Equipment safety…
This week we interviewed P.k. Beville about the Virtual Dementia Tour and many different #Denentia subjects. You will find more soon on our VDT site www.provdt.co.uk www.prodementia.co.uk and on The First Aid Show. This video introduces the VDT and what it is about.
Health & Safety statistics are now released by the HSE to show the latest Health & Safety statistics and the full details are available from their website. The basic data is as follows. Ill health 1.2 million people who worked…
