Coaching in the Workplace – Course of the Week

by Keith -

CoachingCoaching is a process that develops a person to do either the job that they are hired to do or the job that they ultimately want to do. It unlocks barriers and overcomes obstacles that are preventing an individual from getting where they want to be. This course is about empowerment and about instilling confidence, effective coaching instills a ‘can do’ attitude in the client and focuses on the future.Coaching is the term used to ‘coach’ individuals to develop themselves, this is completed through effective questioning and by using excellent communication skills. A good coach does not need to be an expert in the area in which an individual needs coaching in. In fact, strangely when someone has all the skills needed to produce a result themselves, they can’t always help someone else to do it. Often it’s better if the coach knows little or nothing about the subject in question. This is because coaching focuses on behaviours and puts the ownership for improvement on the individual known as the client.

Building on the expertise of an individual it is important to note that coaching is not mentoring, mentoring focuses on technical skills rather than behaviours and is where an individual is ‘groomed’ by someone who is deemed to be in a position of expertise.

This course explores coaching and gives you ideas to help you develop coaching in your workplace.

This course comes with 3.0 hrs (4.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 1 hours and 7 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

Occupations that can use this course:

  • Business
  • Sports
  • Instruction
  • Managers
  • Supervisors


  • Introduction
    • What is coach ing
    • What coach ing is NOT
  • Coaching
    • Establishing Coach ing Relationship
    • The skills qualities required
    • Values and behaviours in coach ing
    • Establishing ground rules
    • Ethical and Professional standards
    • Building the coach ing relationship
    • The benefits in coaching
  • Learning and Legal
    • Coach ing for learning and development
    • The legal requirements in coach ing
    • Coach ing and other professionals
    • The environment
    • Agreeing goals with clients
    • The agreement
    • Agreeing and maintaining records
    • Making changes to the coaching agreements


Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.