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Learn the Basics of Conducting a Job Appraisal with this Entry-Level course from ProTrainings.
Appraisal Skills Level 1 (VTQ)
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Keep yourself safe during situations involving conflict through learning valuable Breakaway Techniques.
Breakaway Techniques for Conflict Management
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Coaching allows workers to unlock talents they wish they had by learning from their superiors. Learn how with this course.
Coaching (VTQ)
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Learn how to deal with complaints in an effective and professional manner with this ProTrainings Course.
Complaint Handling Level 1 (VTQ)
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Learn How To Safely Deal With Conflicts in the Workplace and how to manage bad situations.
Conflict Management Level 2 (VTQ)
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Learn great ways of improving you customer service when communicating both digitally and in person.
Customer Service Awareness
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Learn great ways of improving your customer service when communicating both digitally and in person.
Customer Service Level 2 (VTQ)
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Learn the correct methods of compliance with the Data Protection Act 2018 and the General Data Protection Regulation 2016.
Data Protection and GDPR Level 2 (VTQ)
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Learn all about complying with Data Protection and GDPR. This course is aimed at Managers and Businesses.
Data Protection and GDPR Level 3 for Managers and Business (VTQ)
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Understand The Benefits of Non-Aggressive Communication and how to detain criminals.
Deter and Detain
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This Display Screen Equipment/Visual Display Unit Training Course is extremely useful for anyone working in an office.
DSE/VDU Operator Safety Level 2 (VTQ)
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Become a champion of Equality, Diversity and Human Rights, helping proper inclusion.
Equality and Diversity Training
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This course teaches you to understand more about Information Governance and how it relates to your workplace.
Information Governance (VTQ)
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Leadership Training in the Workplace. Become a more engaging, admired and well-rounded leader!
Leadership
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Learn how to safely work alone and deal with any health and safety risks associated with working alone.
Lone Workers Level 2 (VTQ)
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Stress can kill you. Grasp the skills to control workplace stress, as well as techniques to apply this into everyday life.
Managing Stress
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Mental Health is becoming more prevalent in the community each day, so learn what you can do to help.
Mental Health in the Workplace Level 1 (VTQ)
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Learn the basics of making a great presentation, and keep your audience constantly engaged.
Presentation Skills Level 1 (VTQ)
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Gain the necessary knowledge and skills to allow you to perform Risk Assessments in your workplace.
Risk Assessment Level 2 (VTQ)
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Learn the difference between Slips, Trips and Falls and the skills to make your workplace as safe as possible.
Slips, Trips and Falls Level 2 (VTQ)
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Understand the legislation and rules regarding the induction of new staff members into your workplace.
Staff Induction - Legislation
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Methods for Supervising Staff in the Workplace and making sure they are doing what is required of them.
Supervising Staff
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