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Learn the basics of how to conduct a job appraisal
Appraisal Skills Level 1 (VTQ)
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Breakaway Techniques for Conflict Management
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Introduction to Coaching
Coaching (VTQ)
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Learn how to deal with complaints correctly and effectively
Complaint Handling Level 1 (VTQ)
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Learn how to deal with conflict in the workplace and resolve it safety
Conflict Management Level 2 (VTQ)
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Customer Service Awareness
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Improve your customer service and improve customer satisfaction.
Customer Service Level 2 (VTQ)
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Methods of Protecting Sensitive Data
Data Protection and GDPR Level 2 (VTQ)
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Data Protection and GDPR for Managers and Business
Data Protection and GDPR Level 3 for Managers and Business (VTQ)
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Deter and Detain
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Display Screen Equipment DSE/VDU Operator Safety compliance training
DSE/VDU Operator Safety Level 2 (VTQ)
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Equality & Diversity
Equality and Diversity Training
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Information Governance (VTQ)
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Leadership Training in the Workplace
Leadership
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Lone worker safety in the workplace
Lone Workers Level 2 (VTQ)
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Managing Stress in the Workplace
Managing Stress
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Understand Mental Health in the Workplace
Mental Health in the Workplace Level 1 (VTQ)
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Learn the basics of making a presentation
Presentation Skills Level 1 (VTQ)
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Training for Performing Risk Assessment in the Workplace
Risk Assessment Level 2 (VTQ)
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Slips, Trips and Falls in the workplace
Slips, Trips and Falls Level 2 (VTQ)
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Legislation and Rules Involved in Induction of Staff
Staff Induction - Legislation
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Methods for Supervising Staff in the Workplace
Supervising Staff
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