Care Certificate (VTQ)™
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Your Personal Development Standard Introduction
- Your personal development in working in the care sector
- Developing your knowledge, skills and understanding
- Learning and development
- Importance of Feedback
- Supervision, appraisal and objectives
- The Care Certificate and continuing your Learning
- The Use Of Digital Skills
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- What is Duty of Candour?
- Why is Duty of Candour Important?
- Standard 4 - Equality, Diversity, Inclusion and Human Rights
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Mental health conditions
- Understanding the Mental Capacity Act
- How Mental Capacity is Assessed
- What is mental capacity
- Importance of significant relationships when working in a person-centred way
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- How Behaviour may be Communication
- Assistive technologies and digital communications
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- Food Safety for High-Risk Groups
- Cross-contamination direct and indirect
- Preventing cross-contamination
- Understanding and Addressing Malnutrition in Care
- Food, Nutrition and a Balanced Diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Meeting the Nutritional Needs of Older Adults
- Understanding Malnutrition: Undernutrition and Overnutrition
- Diets for people with dementia
- Standard 9 - Awareness of Mental Health and Dementia
- Introduction to the Awareness of mental health and dementia standard
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Understanding the Risk Factors for Dementia
- Helping people with Dementia
- Practical Tips for Supporting a Person with Dementia
- Looking After Yourself When Caring for Someone with Dementia
- Diet, meals and Dementia
- A Healthy Body
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Finding Support When Caring for Someone with Dementia
- Mental Health definition and terminology
- Types of mental ill health
- Early signs and symptoms of mental ill health
- Who can be affected and what are the common triggers
- Offering support
- Supporting someone back to work
- How important is confidentiality
- What is signposting
- Signposting examples
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Restrictive Practice
- Unconscious Bias
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DRcABCDE approach
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Responding to Accidents and Sudden Illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working Securely and Preventing Crime
- Handling Hazardous Substances in Care
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Awareness in the workplace
- Wellbeing and resilience
- Wellness action plan
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Raising Concerns about Information
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control Standard
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Standard 16 - Awareness of Learning Disability and Autism
- Introduction to Awareness of Learning Disasbility and Autism
- Facts about disabilities
- Definition of Disabilities
- Legislation
- Invisible Disability
- Visual Impairment
- Hearing Impairment
- Learning disabilities
- Physical Disability
- Speech or language Impairment/disorders
- ADHD (attention deficit hyperactivity disorder)
- Disability Awareness overview
- The Social Model of Disability
- Learning Disabilities
- What is Autism?
- History of autism
- Is Autism is a disability?
- Facts about Autism
- Autism studies
- Autism - explaining the condition
- What causes Autism
- Diagnosing autism
- Treating autism
- Triad of Impairment
- Sensory Sensitivities and sensory processing
- Common autistic behaviours
- Behaviour that challenges
- Routines
- The stigma of Autism
- Summary and what's next
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Serious Organised Crime and police Act 2005
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The Serious Organised Crime and Police Act 2005, established the groundwork for the creation of the child exploitation and online protection CEOP Center. This act also proposed enhancements to the screening system to prevent adults posing a risk to children from gaining employment involving them. Previously, the Criminal Records Bureau was tasked with conducting criminal records checks, also known to CRB checks. This body has since merged with the independent safeguarding authority to form the disclosure and barring service, commonly referred to as DBS. As a result, CRB checks are now known as DBS checks. Organizations or employers may request a DBS check during which an individual's police records including both spent and un-spent convictions, cautions, reprimands and final warnings are reviewed. Situations that may necessitate a DBS check include organizations employing or accepting volunteers to work with young children or vulnerable adults, healthcare sector workers or individuals applying to foster or adopt a child. Professions such as health care professionals, carers, educators, and any regulated activity concerning children and adults under the Safeguarding Vulnerable Groups Act 2006 would require this DBS check. This includes regularly caring for, training, supervising or being in sole charge of vulnerable adults and children. Employers should only initiate a DBS check once the applicant has been offered a job, and the job offer can be rescinded if the check reveals the applicant's unsuitability. There are several DBS check levels. Basic, Standard, enhanced and enhanced with list checks. The level of check required is dependent on the nature of the job or voluntary work the individual will undertake. Lastly, we turn to the DBS barred lists. These lists name individuals need to be unfit to work with adults or children in a paid or voluntary role, particularly in a caring, supervisory or solely responsible position. It is unlawful for an employer to hire someone on these lists for such a role. A notable case that underlines the importance of these measures were the tragic loss of Holly Wells and Jessica Chapman. In 2002, the two 10-year-olds disappeared after leaving a family barbecue to buy some sweets. Ian Huntley, the school caretaker and Maxine Carr, the girls' primary school teaching assistant were subsequently arrested. Between 1995 and 1999, Huntley had faced 11 separate allegations including four for rape and one for indecent assault on an 11-year-old girl. The Bichard inquiry was launched in 2004 in respect to this case leading to a thorough review of the vetting procedures and barring schemes for those working with children.
UK Child Protection Measures: The Crucial Role of DBS Checks
The Serious Organised Crime and Police Act 2005 laid the foundation for the establishment of the Child Exploitation and Online Protection (CEOP) Centre. This Act also proposed enhancements to the screening system to prevent adults who pose a risk to children from gaining employment with them.
Evolution of DBS Checks
Historically, the Criminal Records Bureau (CRB) was responsible for conducting criminal record checks, often referred to as CRB checks. This organisation has since merged with the Independent Safeguarding Authority to form the Disclosure and Barring Service (DBS), resulting in the renaming of CRB checks as DBS checks. During a DBS check, an individual's police records, including both spent and unspent convictions, cautions, reprimands, and final warnings, are reviewed.
Situations Necessitating a DBS Check
Organisations or employers may request a DBS check in situations such as:
- Employing or accepting volunteers to work with young children or vulnerable adults.
- Healthcare sector workers.
- Individuals applying to foster or adopt a child.
Professions requiring DBS checks include healthcare professionals, carers, educators, and any regulated activity concerning children and adults under the Safeguarding Vulnerable Groups Act 2006. This encompasses regular care for, training, supervision or sole charge of vulnerable adults and children.
Initiating a DBS Check and Consequences
Employers should only initiate a DBS check after the applicant has been offered a job. The job offer can be rescinded if the check reveals the applicant's unsuitability.
Different Levels of DBS Checks
There are several levels of DBS checks: Basic, Standard, Enhanced and Enhanced with list checks. The level required depends on the nature of the job or voluntary work the individual will undertake.
The DBS Barred Lists
The DBS barred lists name individuals deemed unfit to work with adults or children in a paid or voluntary role, particularly in a caring, supervisory or solely responsible position. It is unlawful for an employer to hire someone on these lists for such roles.
The Importance of These Measures: A Notable Case Study
The tragic case of Holly Wells and Jessica Chapman underscores the importance of these measures. In 2002, the two 10-year-old girls disappeared after leaving a family barbecue to buy some sweets. The school caretaker Ian Huntley and the girls' primary school teaching assistant Maxine Carr were subsequently arrested. Between 1995 and 1999, Huntley had faced 11 separate allegations, including four for rape and one for indecent assault on an 11-year-old girl. The Bichard Inquiry was launched in 2004 in response to this case, leading to a thorough review of the vetting procedures and barring schemes for those working with children.
