Care Certificate
Course Content
- Introduction to the Care Certificate Course
- Standard 1 - Understand Your Role
- Standard 2 - Your Personal Development
- Your Personal Development Standard Introduction
- Your personal development in working in the care sector
- Developing your knowledge, skills and understanding
- Learning and development
- Importance of Feedback
- Supervision, appraisal and objectives
- The Care Certificate and continuing your Learning
- The Use Of Digital Skills
- Standard 3 - Duty of Care
- Introduction to the Duty of Care Standard
- Addressing dilemmas within your duty of care
- Duty of care
- Recognising and handling comments, complaints and incidents
- Managing conflict and difficult situations
- How to deal with comments and complaints
- Supporting independence
- Incidents, Errors and Near Misses
- What is Duty of Candour?
- Why is Duty of Candour Important?
- Standard 4 - Equality, Diversity, Inclusion and Human Rights
- Introduction to the standard on Equality and Diversity
- About equality and diversity
- The purpose of the Equality Act 2010
- Types of discrimination
- Protected characteristics
- Explaining equal opportunities
- Diversity
- Inclusion
- Prejudice
- Diversity and discrimination
- What to do if you suffer from discrimination
- The Code of Conduct
- Reducing the Likelihood of Discrimination in Care
- Information, advice and support
- Standard 5 - Working in a Person Centred Way
- Introduction to working in a person-centred way
- Working in partnership with others
- Record keeping in care
- The Care Plan
- The importance of finding out the history, preferences, wishes and needs of the individual
- Minimising environmental factors that may cause discomfort or distress
- Person centred values in practice
- Supporting individuals to minimise pain or discomfort
- Communication and Person Centred Care
- Working to promote person centred values
- Supporting individuals to plan for their future wellbeing and fulfilment, including end-of-life care
- Encouraging Person Centred Care
- Mental health conditions
- Understanding the Mental Capacity Act
- How Mental Capacity is Assessed
- What is mental capacity
- Importance of significant relationships when working in a person-centred way
- Standard 6 - Communication
- Introduction to the Communication Standard
- Effective communication in the work setting
- Language and other needs in communication
- Verbal and non-verbal communication skills
- Communication
- Identifying A Complaint
- Dealing with aggression
- Defusing potentially dangerous situations
- Recognising danger signs
- Confidentiality in Care
- How Behaviour may be Communication
- Assistive technologies and digital communications
- Standard 7 - Privacy and Dignity
- Standard 8 - Fluids and Nutrition
- Introduction to the Fluids and Nutrition Standard
- Food Safety for High-Risk Groups
- Cross-contamination direct and indirect
- Preventing cross-contamination
- Understanding and Addressing Malnutrition in Care
- Food, Nutrition and a Balanced Diet
- Hydration In the Elderly
- Hydration In the Elderly
- Fluids and Hydration
- Meeting the Nutritional Needs of Older Adults
- Understanding Malnutrition: Undernutrition and Overnutrition
- Diets for people with dementia
- Standard 9 - Awareness of Mental Health and Dementia
- Introduction to the Awareness of mental health and dementia standard
- What is Dementia?
- Classifications of Dementia
- Early diagnosis of Dementia and reporting
- Understanding the Risk Factors for Dementia
- Helping people with Dementia
- Practical Tips for Supporting a Person with Dementia
- Looking After Yourself When Caring for Someone with Dementia
- Diet, meals and Dementia
- A Healthy Body
- Communication and Dementia
- The safeguarding vulnerable groups act 2006
- The Human Rights Act 1998
- Discriminatory Abuse and the Equality Act
- Finding Support When Caring for Someone with Dementia
- Mental Health definition and terminology
- Types of mental ill health
- Early signs and symptoms of mental ill health
- Who can be affected and what are the common triggers
- Offering support
- Supporting someone back to work
- How important is confidentiality
- What is signposting
- Signposting examples
- Standard 10 - Safeguarding Adults
- Adult Safeguarding Standard Introduction
- What is SOVA?
- CQC or Care Quality Commission
- Protection from Harassment Act 1997
- The Sexual Offences Act 2003
- The Mental Capacity Act 2005
- The Mental Capacity Act and Deprivation of Liberty Safeguards principles
- Facts And Information About Abuse
- Who Is A Vulnerable Adult?
- Vulnerable adults and the risk of harm
- Abuse and its Indicators
- Physical Abuse
- Psychological Abuse
- Sexual Abuse
- Financial Abuse
- Neglect Self Neglect and The Act Of Omission
- Organisational abuse and Discriminatory Abuse
- Consent
- Disclosure
- The importance of individualised person-centred care to ensure an individuals safety
- Responding to suspected or disclosed abuse
- Managing risk and Multi-agency safeguarding of adults
- Reporting abuse
- Whistleblowing
- How to Whistleblow
- Serious case reviews and sources of advice and information
- Restrictive Practice
- Unconscious Bias
- Standard 11 - Safeguarding Children
- Child Protection standard introduction
- Legislation relating to Safeguarding Children
- The Acts and Safeguarding Children
- Serious Organised Crime and police Act 2005
- What is Child Abuse?
- Emotional abuse
- Physical abuse
- Sexual abuse
- Other types of child abuse
- Every Child Matters
- The rights of a child
- Neglect and the act of omission
- Radicalisation
- Working with others
- Key supporting information
- What children want from Professionals
- Protecting yourself against allegations
- Reporting child abuse
- Scottish Legislation in Care
- The Key Role of KCSIE in Child Protection in the UK
- Standard 12 - Basic Life Support
- Introduction to Basic Life Support standard
- Fears of First Aid
- Asking permission and consent to help
- Calling the Emergency Services
- Chain of Survival
- DRcABCDE approach
- Initial Assessment and Recovery Position
- Using gloves
- Adult CPR Introduction
- Adult CPR
- CPR Hand Over
- Compressions Only CPR
- Child CPR
- Infant CPR
- Drowning
- AED Introduction
- Types of AED Units
- Adult Choking
- Choking in children
- Infant Choking
- Standard 13 - Health and Safety
- Introduction to the Health and Safety standard
- Health and safety tasks that should only be carried out after special training
- Importance of Health and Safety
- What causes accidents?
- When an Accident Happens
- Responding to Accidents and Sudden Illness
- Health and Safety Law
- Manual handling Employee and Employer responsibility
- Workplace and personal Safety
- The Accident Triangle
- Why prevention is important and what can be done
- The 5 stages of the Risk Assessment
- What is a hazard
- Personal protective equipment (PPE)
- Working Securely and Preventing Crime
- Handling Hazardous Substances in Care
- COSHH Regulations
- Employee Duties Under COSHH
- The Fire Triangle
- Calling the Fire Service
- Evacuating in an Emergency
- Care Home Evacuation
- Good Housekeeping
- Electrical Hazards
- Managing stress
- Medication and healthcare activities and tasks
- Why Manual Handling is Important
- Manual Handling Operations Regulations 1992
- How and Why We Lift Correctly
- Before we start moving and assisting people
- LOLER and PUWER Regulations
- Other Relevant Acts
- Ability Test
- Assisted standing from a bed or seat
- Assisted Sit to Stand
- Fall Prevention
- Assisting Fallen Person
- Walking Frames
- Wheelchairs
- Awareness in the workplace
- Wellbeing and resilience
- Wellness action plan
- Standard 14 - Handling Information
- Handling information standard Introduction
- Handling information in health and social care
- GDPR Compliance
- Data Subject and Personal Data under GDPR
- The Information Commissioner's Office
- The Freedom of Information Act 2000
- Who holds personal information
- Public authorities and Freedom Of Information
- Record Keeping, Management and Responsibilities
- Raising Concerns about Information
- Privacy Principles under GDPR
- Does GDPR apply to me
- The right to be informed
- Lawful, Fairness and Transparency
- Purpose limitation
- Data minimisation
- Data accuracy
- Storage limitation
- Data Security
- Accountability
- Standard 15 - Infection Prevention and Control
- Introduction to Infection Control Standard
- What are Blood Borne Pathogens?
- Infection Control Legislation
- Who is at risk?
- Types of Infections
- Skin Diseases
- The Chain of infection
- First Aid and Infection Control
- Contaminated objects
- Contaminated Linen
- Cross Infection
- How to Reduce Your Risk
- Surface Cleaning
- Hazardous products and sharps disposal
- Hand hygiene policy
- Using gloves
- Hand Washing
- Disposable Aprons
- Waterless hand gels
- Protecting Vulnerable People
- Standard 16 - Awareness of Learning Disability and Autism
- Introduction to Awareness of Learning Disasbility and Autism
- Facts about disabilities
- Definition of Disabilities
- Legislation
- Invisible Disability
- Visual Impairment
- Hearing Impairment
- Learning disabilities
- Physical Disability
- Speech or language Impairment/disorders
- ADHD (attention deficit hyperactivity disorder)
- Disability Awareness overview
- The Social Model of Disability
- Learning Disabilities
- What is Autism?
- History of autism
- Is Autism is a disability?
- Facts about Autism
- Autism studies
- Autism - explaining the condition
- What causes Autism
- Diagnosing autism
- Treating autism
- Triad of Impairment
- Sensory Sensitivities and sensory processing
- Common autistic behaviours
- Behaviour that challenges
- Routines
- The stigma of Autism
- Summary and what's next
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Legislation relating to Safeguarding Children
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The well-being of children is the focal point of several pieces of legislation in addition to an organisation's particular policies, procedures and operational guidelines. The Children's Act of 1989 is a key piece of legislation designed to protect children at risk and those in need of services. This law provides clear guidelines on the actions to take if you suspect a child or a young person is at danger or requires support. The Children's Act of 2004 outlines the legal framework for how social services and other agencies handle children-related issues. This Act mandates local authorities and their partners to cooperate and ensure that services work in unison. It promotes the development of a collaborative plan involving parents, children and young people and clarifies the legal expectations for children's care. Its principles emphasise the rights of children to enjoy life, be healthy, stay safe, contribute positively to society and develop skills that will bolster their future economic stability. The Sexual Offences Act 2003 is divided into two sections. The first defines what constitutes a sexual offense, encompassing both physical and non-physical interactions, the Act stipulates the age of consent is 16 except in cases where the other party holds a position of trust, such as a worker, teacher or trainer, in which case, the age of consent is 18. The second part of the Act pertains to the sex offenders register and civil protective orders. The Care Act of 2014 consolidates care and support legislation into a single Act with a focus on well-being principles. Although primarily geared towards adults needing support and their carers, it also includes provisions for children and young carers. The Act recognises children caring for their parents in their own home, incorporating them into their parents need assessment to determine the necessary support. Lastly the Childrens and Families Act 2014 aims to enhance protection for vulnerable children, develop a new system to assist the children with special education or needs and disabilities, improve support for children with separated parents and aid parents in balancing work and family life. The Act also includes essential reforms to the adoption system aiming to extradite the placement of children into loving homes and granting children the option to stay with their foster families until they turn 21. More over the Act implements a variety of measures to promote children's welfare more broadly.
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Child Protection standard introduction
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The Acts and Safeguarding Children
Key UK Legislation Promoting Child Welfare
The welfare of children is central to numerous pieces of legislation, in addition to specific policies, procedures, and operational guidelines of organisations. Here, we examine the significant Acts designed to protect children and young individuals, including their objectives and provisions.
The Children's Act of 1989
The Children's Act of 1989 is a landmark piece of legislation created to protect children at risk or in need of services. It offers explicit guidelines on the necessary actions if there is suspicion of a child or young person being in danger or needing support.
The Children's Act of 2004
The Children's Act of 2004 presents the legal framework for how social services and other agencies manage child-related concerns. It requires local authorities and their partners to collaborate and ensure that services are harmonised. Additionally, it encourages the development of a joint plan involving parents, children, and young people, outlining the legal expectations for children's care. This Act emphasises children's rights to enjoy life, maintain health, stay safe, contribute positively to society, and develop skills that will enhance their future economic stability.
The Sexual Offences Act 2003
Divided into two parts, the Sexual Offences Act 2003 first defines what comprises a sexual offence, covering both physical and non-physical interactions. It sets the age of consent at 16, barring cases where the other party holds a position of trust, such as a worker, teacher, or trainer, wherein the age of consent is 18. The second part of the Act pertains to the sex offenders register and civil protective orders.
The Care Act 2014
The Care Act 2014 consolidates care and support legislation into one Act, focusing on well-being principles. While primarily designed for adults in need of support and their carers, it also includes provisions for children and young carers. The Act acknowledges children who care for their parents at home, integrating them into their parents' needs assessments to determine the required support.
The Children and Families Act 2014
The Children and Families Act 2014 aims to enhance protection for vulnerable children, develop a new system to assist children with special education needs or disabilities, improve support for children with separated parents, and aid parents in balancing work and family life. It includes significant reforms to the adoption system, aiming to expedite the placement of children into loving homes and granting children the option to stay with their foster families until they turn 21. Moreover, the Act implements various measures to promote children's welfare more broadly.
