CPD Certified Provider of Training Excellence Training Approved by Skills for Care

Our Passenger Care Assistant (VTQ) qualification has been developed to fulfill the essential requirements of trusts, independent ambulance services, and voluntary aid societies, catering to individuals aspiring to work in the patient transport and emergency care industry. This comprehensive course is categorised under the 'Vocational Training Qualification' framework, ensuring effective delivery and assessment. It equips learners with the necessary knowledge, understanding, and skills to safely operate a diverse range of patient care ambulance vehicles under the supervision of qualified drivers.

The training program encompasses content specifically designed to enhance emergency care both before and during the transportation of patients from their residences to hospitals, care centres, outpatient clinics, events, and public areas. The Passenger Care Assistant (VTQ) course is focused on improving the quality of emergency medical care, punctuality performance, and overall service delivery. Passenger Care Assistant working with various patient groups will receive specialised training to ensure they possess the requisite skills to provide additional specialist care when required.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Ambulance workers
  • Patient transport
  • Patient Taxi's
  • Call handler/emergency medical dispatcher
  • Paramedic
  • Health Care Assistant
  • Emergency Care Assistant

This course comes with 40.0 hours of CPD, although the time to complete the course online may be less than this.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

- H&S Awareness
- Fire Safety Awareness
- Manual Handling
- Patient Handling
- Effective Communication
- Roles and Responsibilities of the ACA     
- Head Injuries
- Additional Duties             
- Eye Injuries
- Initial Assessment Airway and Breathing Recovery Position          
- Poisoning
- Chain of Survival Call first/call fast / The Heart    
- Temperature Related Illness
- Heart Attack and CPR    
- Other Injuries and Illnesses
- CPR Practice      
- Illness Assessment
- Drowning           
- O2 Therapy and AED
- Infection Control for Ambulance Personnel         
- Dementia Awareness, Mental Health and Capacity to Consent
- Choking
- Circulatory System
- Bleeding
- Shock
- Equality & Diversity
- Safeguarding
- Accident and Incident Report
- VDI and Vehicle Cleaning
- Spinal Injuries and C Spine Rx                                                                               
- GDPR and Patient Confidentiality
- Injury Assessment                                                                                                  
- Fractures and Dislocations                                                                                    
- Wounds and Dressings
- Minor Injuries Burns and Scalds

  • ProTrainings Manual Handling Student Manual V8.1
  • Workplace First Aid Student Manual V8.6 - 2021 guidelines with ERC first aid changes
  • Catastrophic bleeding and trauma First Aid Guidance From ProTrainings
  • CellAED for Life membership
  • CellAED® personal AED
  • Woundclot - haemostatic gauze for all types of bleeding
What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.

What training courses do you offer and how are they delivered?

We offer a full range of training courses across all business sectors as video online, blended and nationwide at your business or our local training centres. With over 350 courses you can learn at a time and place that meets your busy schedules and save money on travel and costs away from the office.

Are your courses Endorsed?

Yes, all ProTrainings courses are Endorsed by TQUK in addition to other approvals and endorsements to give you a quality compliant qualification for your courses whatever delivery method you take.

Why do I need accredited training courses?

Whether you are employed, running a business or taking training for other reasons, you need to ensure the course is trustworthy and will pass due diligence checks.  Taking courses that are accredited gives you peace of mind of the quality, compliance and that your certificate will be accepted. Choosing ISO companies to ensure they are externally verified.

Are courses all online or can I take a blended or class course locally?

Most of our courses are available as online or classroom-based at a training centre locally.  We can also send an instructor to your business to save travel and tailor the course to your business.  To save time and money you can take most courses in a blended format with online and class training.

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