What the HSE Looks for in First Aid Training Providers

So, what exactly does the HSE look for in a first aid training provider?

There Is No “HSE Approved” List Anymore

Since 2013, the HSE no longer approves training providers directly. Instead, employers are responsible for selecting providers who meet a set of standards defined by the HSE. This puts the onus on you to make sure your chosen provider delivers compliant first aid training.

What Should a First Aid Training Provider Meet?

According to HSE guidance (GEIS3), a suitable training provider must demonstrate the following:

1. Relevant Qualification Structure

The courses offered must be regulated or based on the syllabus of recognised first aid qualifications such as:

• Emergency First Aid at Work (EFAW)
• First Aid at Work (FAW)

Look for qualifications that sit on the Regulated Qualifications Framework (RQF), delivered by recognised awarding bodies like TQUK, Qualsafe, or Highfield.

2. Competent Trainers and Assessors

Trainers must hold a recognised teaching qualification, such as the Level 3 Award in Education and Training (AET), and be able to demonstrate current, occupational knowledge and competence in first aid.

They must also maintain regular CPD and be assessed for delivery quality.

3. Quality Assurance Systems

HSE expects your provider to have an internal quality assurance process, including:

• Standardised course materials
• Observation and assessment records
• Internal audits and feedback mechanisms

This ensures training is consistent, current, and of high quality.

4. Training Content and Duration

The training must meet HSE minimum standards:

• FAW: 18 hours of training over a minimum of 3 days
• EFAW: 6 hours of training in one day

Providers must follow the nationally agreed syllabus and include sufficient practical elements and assessments.

5. Certification

On successful completion, delegates must receive a certificate valid for 3 years, clearly stating the course title, training provider, and confirming it meets HSE requirements. Certificates should be traceable and ideally verifiable via QR code or online validation.

How to Check a Provider’s Suitability

When selecting a provider, ask for:

• Evidence of their trainer qualifications
• Details of their awarding body or regulated status
• Insurance documents and quality assurance policies
• Sample certificates and feedback from clients

Make sure the training fits your first aid needs assessment and suits your staff’s working conditions.

Why Choose ProTrainings Europe Ltd?

At ProTrainings UK, we meet and exceed HSE criteria. Our training is delivered via video online, blended learning, or in-person formats and backed by awarding organisations including TQUK and ITG Instructor Training.

We offer:

• Regulated and CPD-certified first aid qualifications
• Experienced, qualified instructors nationwide
• Internal quality assurance systems
• Downloadable, verifiable certificates with CPD statements
• Company dashboards for training management

Explore First Aid Courses

Final Thoughts

Selecting the right training provider is more than a box-tick—it’s a legal responsibility. Ensure your business stays compliant, your staff are prepared, and your training provider meets all HSE first aid requirements.

Contact us today for advice on compliant first aid provision or to book training that meets your workplace needs.