Become an Appointed First Aider in Your Workplace and be ready to help should something go wrong.
CPD Certified Provider of Training Excellence Online Training Approved by Skills for Care

Appointed Persons in the Workplace Level 2 (VTQ) at a glance

  • 3-year nationally recognised certificate
  • 3 hours and 5 minutes of engaging video training
  • Video access for 8 months
  • Printable wall certificate
  • CPD time credit conformation
  • Meets HSE recommendations
  • Includes manual & other downloads
  • Free weekly video refresher
  • Evidence Based Training certificate
  • 100% online or add a skill session with a certified instructor
  • Videos include subtitles
  • Course manual available in the following languages: English, Spanish, Polish, Russian and Arabic
£24.95 + VAT
Group Rates also available

Businesses in the UK have to make correct provision for first aid in the workplace, and the Appointed Person course is ideal for small businesses as well as extra coverage in medium to large businesses. This course is taught under the guidelines of the HSE First Aid at Work Regulations 1981 and subsequent 2017 changes.

This course includes the latest CPR and Coronavirus recommendations.

All our first aid courses fully meet the UK and European Resuscitation Council Guidelines 2015 as per the HSE requirements.

If you require a classroom course EFAW is ideal but this course is 100% online saving you time and money to comply with your training requirements. The certificate is valid for 3 years and to renew you complete another appointed person course.

This course can be completed 100% online unlike the other workplace courses as it is designed to give an employee a basic understanding of first aid requirements and basic treatments. The HSE recommend that all first aiders complete an annual first aid refresher course and our online course meets this requirement.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Office
  • Shops
  • Cleaning companies
  • Dispatch and Delivery
  • Haulage
  • Factories
  • Manufacturers
  • Hotels
  • Leisure
  • Restaurants
  • Hair and Beauty
  • All businesses in a low risk or with a small number of employees
  • Businesses needing first aid provision

This course comes with 4.0 hrs (5.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 3 hours and 5 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

Introduction to First Aid

  • Appointed Persons Introduction
  • Fears of first aid
  • Asking permission to help
  • Calling the EMS
  • Waiting for the EMS to Arrive
  • Scene Safety
  • The Chain of Survival
  • DRAB and the ABCDs
  • Barriers and Gloves
  • How to use face shields
  • Initial Assessment and the Recovery Position
  • BSi First Aid Kit

Cardiac Arrest and CPR

  • Adult CPR Introduction
  • When to call for assistance
  • Heart Attack
  • Adult CPR
  • CPR Hand Over
  • Compressions Only CPR
  • AED Introduction
  • Drowning
  • Effective CPR
  • Improving compressions
  • Improving breaths

Choking Management

  • Choking Recognition
  • Adult Choking

Bleeding Management

  • Types of Bleed
  • Serious Bleeding
  • Excessive Blood Loss
  • Excessive Bleeding Control
  • Embedded Objects
  • Plasters
  • Other Types of Injury
  • Minor Injuries
  • Nose bleeds

Other Medical Conditions

  • Shock
  • Dealing with fainting
  • Allergic Reactions and Anaphylaxis
  • Spinal Injury
  • Spinal Recovery Position
  • Burns and Burn Kits
  • Gell burns dressings
  • Treating a Burn with Cling Film
  • Epilepsy
  • Epilepsy treatment

Regulations and Summary

  • First Aid At Work Rules and Regulations
  • The Accident Book
  • RIDDOR
  • Appointed Person Summary
  • ProTrainings - COVID-19 Update on CPR from the UK Resus Council
  • Workplace First Aid Student Manual V8.4 - 2015 guidelines with ERC first aid changes
  • EmergencySMS service leaflet
  • AED infographic will guide you through the steps
  • Adult CPR Flowchart
  • Adult CPR Flowchart handout/poster
  • Anatomy and Physiology Human Body Picture Reference Book Student Manual V8.0
  • Arabic Student First Aid Manual V7.0
  • Asthma UK - Astma Plan for Children
  • Asthma UK weblink
  • CAT Tourniquet instruction leaflet
  • CPR and Coronavirus video - Guidance on delivering CPR out of hospital has changed where Coronavirus COVID 19 is known or suspected
  • Celox haemostatic leaflet
  • Celox leaflet on haeostatic dressings
  • Child CPR Flowchart
  • Child CPR Flowchart handout/poster
  • Clean hand techniques leaflet
  • Coronavirus COVID 19 Pre-Screen Student Evaluation Form
  • Coronavirus (COVID-19) link to the NHS website
  • Emerade - Package leaflet: Information for the user
  • EpiPen Guide
  • EpiPen Patient information leaflet
  • Epilepsy Action leaflet
  • Epilepsy and education – information for parents leaflet
  • Epilepsy facts and figures leaflet
  • Epilepsy in Action Leaflet (register on www.epilepsy.org.uk)
  • Essentials of health and safety at work link to HSE website
  • Find a classroom course locally
  • Find out what other courses are available as video online, blended and classroom courses nationally on our course finder
  • First Aid Student Manual - Welsh
  • First Aid and Social Distancing poster
  • First Aid at Work Regulations 1981 HSE document
  • Free student first aid program leaflet
  • HSE 5 steps to Risk Assessing link to HSE website
  • HSE brief guide to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
  • HSE guide to the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 19
  • HeartSine 350 Information Leaflet
  • Heartsine 350 AED unit
  • Heartsine 500 AED unit
  • Home Emergency Contact Sheet
  • How to register to call EMS by text
  • How to use Celox Haemstatic gauze
  • How to use Celox gauze
  • How to use Celox granules
  • Infant CPR Flowchart
  • Infant CPR Flowchart handout/poster
  • Jext Product Data Sheets
  • Jext patient Information Sheet
  • Joint Epilepsy Council Prevalence and Incidence figures of Epilepsy September 2011
  • Link to HeadSmart website
  • Link to our Concussion ad Brain injury course in association with Headway, a head injury charity
  • Link to the HSE website
  • NHS Choices Web link
  • Nilaqua Hand Wash leaflet
  • Personal Medical Information Sheet
  • Polish Student Manual - Pierwsza Pomoc w Pracy Ksiazka studenta V7.0 - 2015 guidelines
  • ProTrainings - Using an AED Leaflet
  • ProTrainings Defibrillator eGuide
  • RIDDOR link to the HSE guide
  • Russian Student Manual V7.0
  • Sign up for free Student First Aid - use code SCH-376-61-571
  • Spanish general student manual V7.0
  • Statistics on fatal injuries in the workplace 2011/12
  • Step by Step Guide to COSHH HSE Guide - Link to HSE website
  • UK Resus Council 2015 Guidelines updated 2015 Link
  • UK Resus Council BLS and AED Guidelines 2015
  • Visit the First Aid Show free for first aid and medical videos
  • Web link to the Joint Epilepsy Council website - JEC
  • Workplace Accident Book
  • Workplace Emergency Contact Sheet
  • Zoll AED Plus user guide
Why do I need accredited training courses?

Whether you are employed, running a business or taking training for other reasons, you need to ensure the course is trustworthy and will pass due diligence checks.  Taking courses that are accredited gives you peace of mind of the quality, compliance and that your certificate will be accepted. Choosing ISO companies to ensure they are externally verified.

What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

Are courses all online or can I take a blended or class case locally?

Most of our courses are available as online or classroom-based at a training centre locally.  We can also send an instructor to your business to save travel and tailor the course to your business.  To save time and money you can take most courses in a blended format with online and class training.

Can I take a workplace first aid course all online?

No, you cannot take courses like the FAW and EFAW online only, the HSE do not allow it. You can take these in a blended format by completing part of the course online and the rest locally. ProTrainings offer a full range of blended and classroom training nationwide. You can take the appointed persons in the workplace FAW Annual refresher course 100% online.

I want to complete a short practical module after completing the online course, is this possible?

We have a network of over 1000 approved and monitored instructors to deliver a short skill training session nationwide or we can come to your workplace to deliver the training. This blended training saves class time and provides the same qualification. Contact us on 01206 805359 to discuss your options.

Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.

What training courses do you offer and how are they delivered?

We offer a full range of training courses across all business sectors as video online, blended and nationwide at your business or our local training centres. With over 300 courses you can learn at a time and place that meets your busy schedules and save money on travel and costs away from the office.

What People are Saying

“A very good informative course which has all you need build confidence in all situation of first aid”

- Joseph, Craft Supervisor from Essex

“Comprehensive and concise, just what sub-contractors need!”

- Steven, Construction Foreman/supervisor from N.E.Lincs
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