Communication in Care Level 1 (VTQ)

Online & Classroom Training Course

Learn about both the importance and different styles of communication in the care sector.
£24.95 + VAT
5 Ratings
£24.95 + VAT
CPD Certified Provider of Training Excellence Online Training Approved by Skills for Care
Video Playtime

33 minutes

Video Count

15 videos

Audio

English

Captions

English

Proof of Completion

Certificate

This Course Includes:

  • Endorsed by Skills for Care & TQUK
  • 1.0 hrs CPD Certificate
  • Evidence Based Training Certificate
  • Instant printable wall certificate
  • 24/7 on-demand video
  • Access on mobile
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Preview the course content:

1
Section 1

Introduction to Communication in Care Course

3 mins
2 videos
This section includes:
  • Course introduction 2:11
  • Course overview 1:08
2
Section 2

Communication in Care

28 mins
12 videos
This section includes:
  • Effective communication in the work setting 2:29
  • Language and other needs in communication 1:43
  • Verbal and non-verbal communication skills 2:13
  • and more...
3
Section 3

Course Summary

2 mins
1 videos
This section includes:
  • Course Summary 2:07

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Most people take this training as a requirement for their job or for their personal life. Whether you work in healthcare or another profession or are simply looking for a new qualification, ProTrainings has the course that is suitable for you! Online courses allow you to train at your own pace, in your own time.

Some professionals that may need a this course include:

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

More about this course

We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.

Good communication develops your knowledge and understanding about individuals and the part played by other workers so that the best care and support possible can be provided. It helps build working relationships where each person’s views are valued and taken into account.

Talking is often seen as the most common method or type of communication but most communication is silent. Gestures, the tone of voice, grins, grimaces, shrugs, nods, moving away or closer, crossing arms and legs all tell us far more than words. Learning to take account of these reactions is all part of developing your communication skills to achieve the best outcomes for individuals. Communication can be harder when we can’t see these signs like when we use the phone, texts, or email.

This course meets Standard 6 of the Care Certificate for the knowledge learning outcomes.

This qualification and most of the other ProTrainings qualifications are Endorsed by TQUK to show our commitment to extra levels of compliance and quality assurance.

Companies, organisations or agencies are encouraged to contact us for group discounts and information about onsite training and how our system can be used to track and monitor your staff training.

This course comes with 1.0 hrs (3.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 33 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • CQC website link
  • Cae Inspectorate Scotland website link
  • Care Information Scotland website link
  • CellAED for Life membership
  • CellAED® personal AED
  • Coronavirus (COVID-19) link to the NHS website
  • Find a classroom course locally
  • Find out what other courses are available as video online, blended and classroom courses nationally on our course finder
  • Free student first aid program leaflet
  • Infant CPR Flowchart
  • Link to the HSE website
  • NHS Choices Web link
  • Regulated - COVID 19 Pre-Screen Student Evaluation Form
  • Sign up for free Student First Aid - use code SCH-376-61-571
  • Skills for Care Website
  • Skills for Care Website
  • Standard 6 - Course notes from Skills for Care
  • Visit the First Aid Show free for first aid and medical videos
  • Workplace Emergency Contact Sheet
  • Woundclot - haemostatic gauze for all types of bleeding

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Do I receive a certificate after completing your online training?

Yes, when you complete the online course you will be able to download and print a compliant completion certificate, evidenced-based learning statement to confirm course content and a certified CPD statement. There is no extra charge for the certificate.  You can also buy a printed certificate to be posted to you for a small extra fee.

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