Assisting a falling passenger
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Assisting Someone Who Has Fallen: Steps to Follow
Immediate Response
When someone falls, quick and careful action is essential:
- Guide Their Fall: Do not attempt to catch or hold them up, guide their fall to minimize injury.
- Protect Their Head: If possible, crouch down with them to protect their head.
- Use Your Arms: Place your arms on either side to guide the fall, focusing on protecting their head.
Assessing the Situation
Once they are on the ground:
- Check for Injuries: Assess if they are injured or in pain; call emergency services if needed.
- Keep Them Safe: Ensure their safety and keep them warm while waiting for help.
Assisting Them Up
Help them up cautiously:
- Stay Calm: Ensure they are calm before assisting them to get up.
- Avoid Rushing: Let them move at their own pace; do not try to lift them abruptly.
- Use a Chair: Bring a sturdy chair to assist them in getting up safely.
Final Steps
Ensure their comfort and safety:
- Support and Reassure: Support them as they move; reassure them and keep them warm.
- Medical Assistance: If they cannot get up or are in pain, call emergency services immediately.
