Care Certificate

Online & Classroom Training Course

This course covers the knowledge components of all 15 Care Standards in the Care Certificate! This course can be taken 100% online, blended or in a classroom, contact us for face to face training!
£24.95 + VAT
611 Ratings
£24.95 + VAT
CPD Certified Provider of Training Excellence Online Training Approved by Skills for Care
Video Playtime

11 hours and 6 minutes

Video Count

250 videos





Proof of Completion


This Course Includes:

  • Endorsed by Skills for Care & TQUK
  • 15.0 hrs CPD Certificate
  • Evidence Based Training Certificate
  • Instant printable wall certificate
  • 24/7 on-demand video
  • Access on mobile
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Preview the course content:

Section 1

Introduction to the Care Certificate Course

14 mins
4 videos
This section includes:
  • Course introduction 3:45
  • About the Care Certificate 2:43
  • History of the care certificate 2:45
  • and more...
Section 2

Standard 1 - Understand Your Role

19 mins
7 videos
This section includes:
  • Introduction to Standard One - Understanding your role 2:30
  • Your responsibilities and working with your employer 2:07
  • Rights and responsibilities at work 3:49
  • and more...
Section 3

Standard 2 - Your Personal Development

17 mins
7 videos
This section includes:
  • Your Personal Development Standard Introduction 1:59
  • Your personal development in working in the care sector 3:34
  • Developing your knowledge, skills and understanding 2:11
  • and more...
Section 4

Standard 3 - Duty of Care

19 mins
8 videos
This section includes:
  • Introduction to the Duty of Care Standard 3:05
  • Addressing dilemmas within your duty of care 2:20
  • Duty of care 2:20
  • and more...
Section 5

Standard 4 - Equality and Diversity

36 mins
14 videos
This section includes:
  • Introduction to the standard on Equality and Diversity 2:11
  • About equality and diversity 2:42
  • The purpose of the Equality Act 2010 4:09
  • and more...
Section 6

Standard 5 - Working in a Person Centred Way

28 mins
12 videos
This section includes:
  • Introduction to working in a person-centred way 2:12
  • Working in partnership with others 1:29
  • Record keeping in care 2:00
  • and more...
Section 7

Standard 6 - Communication

21 mins
10 videos
This section includes:
  • Introduction to the Communication Standard 1:23
  • Effective communication in the work setting 2:29
  • Language and other needs in communication 1:43
  • and more...
Section 8

Standard 7 - Privacy and Dignity

20 mins
7 videos
This section includes:
  • Introduction to the Privacy and Dignity Standard 1:13
  • Dignity and respect 4:42
  • Patient dignity 2:36
  • and more...
Section 9

Standard 8 - Fluids and Nutrition

30 mins
12 videos
This section includes:
  • Introduction to the Fluids and Nutrition Standard 2:51
  • High risk groups of people for food safety 4:08
  • Cross-contamination direct and indirect 2:34
  • and more...
Section 10

Standard 9 - Awareness of mental health, dementia and learning disabilities

53 mins
21 videos
This section includes:
  • Introduction to standard on mental health, dementia and learning disabilities 1:03
  • What is Dementia? 3:41
  • Classifications of Dementia 1:31
  • and more...
Section 11

Standard 10 - Safeguarding Adults

68 mins
26 videos
This section includes:
  • Adult Safeguarding Standard Introduction 4:29
  • What is SOVA? 1:33
  • CQC or Care Quality Commission 2:27
  • and more...
Section 12

Standard 11 - Safeguarding Children

56 mins
20 videos
This section includes:
  • Child Protection standard introduction 2:07
  • Legislation relating to Safeguarding Children 2:48
  • The Acts and Safeguarding Children 3:39
  • and more...
Section 13

Standard 12 - Basic Life Support

78 mins
21 videos
This section includes:
  • Introduction to Basic Life Support standard 2:09
  • Fears of First Aid 3:02
  • Asking permission and consent to help 3:37
  • and more...
Section 14

Standard 13 - Health and Safety

98 mins
39 videos
This section includes:
  • Introduction to the Health and Safety standard 1:28
  • Health and safety tasks that should only be carried out after special training 1:31
  • Importance of Health and Safety 3:31
  • and more...
Section 15

Standard 14 - Handling Information

45 mins
20 videos
This section includes:
  • Handling information standard Introduction 2:25
  • Handling information in health and social care 2:27
  • GDPR Compliance 2:07
  • and more...
Section 16

Standard 15 - Infection Prevention and Control

56 mins
21 videos
This section includes:
  • Introduction to Infection Control 1:47
  • What are Blood Borne Pathogens? 2:36
  • Infection Control Legislation 3:34
  • and more...
Section 17

Summary and what's next

2 mins
1 videos
This section includes:
  • Course Summary 2:07

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Who needs Health and Social Care training?

Most people take Health and Social Care training as a requirement for their job or for their personal life. Whether you work in healthcare or another profession or are simply looking for a new qualification, ProTrainings has the course that is suitable for you! Online courses allow you to train at your own pace, in your own time.

Some professionals that may need a Health and Social Care course include:

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care, support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

More about this course

We have been recognised as an endorsed provider from Skills for Care, earning the prestigious distinction as a Centre of Excellence within training and health & social care.

Certificate Validation: This course primarily focuses on the theoretical aspects of the Care Certificate. To successfully complete this certification, learners are required to demonstrate their practical skills in a workplace setting and receive validation from a qualified individual. This involves completing our online course and subsequently presenting your certificate and mapping document to your manager, who will coordinate the competency validation process in your workplace.

The certificate holds a lifelong validity, although we strongly recommend annual refresher training to ensure the ongoing maintenance of your competency. Your commitment to staying up-to-date is greatly appreciated.

Welcome to our Care Certificate course, designed to provide new employees with essential knowledge and skills. This course encompasses 15 standards and recommendations established by Health Education England, Skills for Care, and Skills for Health.

During this course, you will explore the knowledge-based units and receive comprehensive evidence-based learning statements to track your progress. This documentation, in addition to the final exam, ensures a thorough understanding of the material.

We also offer a training portfolio to record your training journey throughout the Care Certificate program, aiding in your continuous workplace development. For your convenience, delegates will receive a tracking document that allows care managers to confirm the completion of competency-based units, ensuring all practical requirements are met before the Care Certificate is issued.

The Care Certificate is a mandatory requirement for all individuals entering the care sector. Ideally, it should be completed before commencing work and must be finalised within twelve weeks of employment. This course is also suitable for existing staff seeking to refresh or enhance their knowledge.

Our online course includes a practical module for hands-on skill practice, which can be conducted locally. We also offer the flexibility to integrate classroom-based and online qualifications to expand your knowledge and create tailored training packages. If necessary, we can arrange nationally recognised practical lessons to complement your learning.

Please note that basic life support skills are covered in this course, but successful completion of the module requires a practical lesson, which can be organised at a national level if needed.

We are committed to supporting your training needs in the care sector and offer various regulated qualifications that can be seamlessly integrated into your Care Certificate training package.

Care Certificate Recommendations

Health Education England, Skills for Care, and Skills for Health collaboratively put forth several recommendations, which were subsequently approved by the Department of Health Governance Assurance Board:

  1. Standards Retained with Amendments: The 15 standards are to be retained, albeit with some modifications.

  2. Completing All 15 Standards: To earn the Care Certificate, individuals will need to successfully complete all 15 standards.

  3. Priority for New Staff: Employers are encouraged to prioritise the Care Certificate for new staff members who are new to the care sector.

  4. 12-Week Timeframe: The recommended timeframe for full-time individuals to complete the Care Certificate remains at 12 weeks.

  5. Employer Responsibility for Quality Assurance: Employers will bear the responsibility for ensuring the minimum level of quality assurance for the Care Certificate and the certification process itself.

  6. Supportive Materials: To facilitate implementation, a variety of materials will be made readily available for employers to freely download and use. These resources are designed to aid in the successful adoption of the Care Certificate.

  7. Individual Standards as Single Courses: Additionally, we offer each of the 15 standards as individual courses to provide flexibility in learning.

  8. Replacing Previous Standards: The Care Certificate serves as a replacement for both the Common Induction Standards and the National Minimum Training Standards.

For further information regarding the Care Certificate, please feel free to reach out to Skills for Care.

Furthermore, please note that this qualification, along with most of our other ProTrainings qualifications, has received endorsement from TQUK, underlining our commitment to higher levels of compliance and quality assurance.

We encourage companies, organisations, or agencies to get in touch with us to explore group discounts and learn more about onsite training options. Additionally, our system can be utilised to effectively track and monitor the training progress of your staff. Your staff's development is our priority, and we are here to support you in achieving your training goals.

This course comes with 15.0 hrs (30.0 class) of CPD, although the time to complete the course online may be less than this. Total course time includes 11 hours and 6 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • ProTrainings - COVID-19 Update on CPR from the UK Resus Council
  • Student Manual (V4.2) - Health and Safety
  • Student Manual (V8.1) - Fire Safety
  • Student Manual (V8.1) - Moving and Positioning of People
  • Student Manual (V8.1) - SOVA
  • Student Manual (V8.2) - CPR/Basic Life Support
  • Student Manual (V8.3) - Infection Control
  • Student Manual (V8.4) - Food Hygiene - English
  • Student Manual (V8.6) - First Aid Plus
  • PHE Additional Considerations of COVID-19 Poster
  • 5 ‘Rights’ of Administering Medications Safely link to document on the WHO website
  • Adult CPR Flowchart
  • Adult CPR Flowchart handout/poster
  • Age UK Website with information on Dementia link
  • Alzheimer's Society website link
  • Asthma UK weblink
  • CDC Facial Hair and FFP3 Respirators
  • CQC website link
  • CQC website link
  • Cae Inspectorate Scotland website link
  • Care Information Scotland website link
  • Care certificate mapping document
  • Catastrophic bleeding and trauma First Aid Guidance From ProTrainings
  • CellAED for Life membership
  • CellAED® personal AED
  • Child CPR Flowchart
  • Child CPR Flowchart handout/poster
  • Child and Infant CPR Flowchart Handout
  • Clean hand techniques leaflet
  • Cleaning colour coding in the NHS poster
  • Colour Coding in hospitals leaflet
  • Coronavirus (COVID-19) link to the NHS website
  • Dementia Action Alliance link
  • Dementia And Oral Health - Caregiving Tips from Colgate
  • Dementia Friends information website link
  • Dental care page of the Alzheimers Society website
  • Dental problems and their management in patients with dementia from the British Dental Association
  • Epilepsy in Action Leaflet (register on
  • Essentials of health and safety at work link to HSE website
  • Example risk assessment for an office-based business from the HSE link
  • Factsheet: Dental care and oral health from Alzheimers Society
  • Find a classroom course locally
  • Find out what other courses are available as video online, blended and classroom courses nationally on our course finder
  • First Aid and Social Distancing poster
  • First Aid at Work Regulations 1981 HSE document
  • Food Safety Agency website
  • Free student first aid program leaflet
  • Getting to Grips with Manual Handling link to HSE website
  • Glossary of terms used in the care sector
  • Government Advice: Best Practice Hand Rub
  • Government Advice: Best Practice Management of Blood and Bodily Fluid Spillages
  • HSE 5 steps to Risk Assessing link to HSE website
  • HSE Manual Handling Regulations Guide - link to HSE website
  • HSE guide to PPE
  • HSE leaflet on Getting to grips with hoisting people and check list
  • HSE leaflet on How the Lifting Operations and Lifting Equipment Regulations apply to health and social care
  • HSE leaflet on lone working
  • Health and Safety in Care Homes HSE document link
  • Health and Social Care Act 2008 code of practice web link
  • HeartSine 350 Information Leaflet
  • Home Emergency Contact Sheet
  • How to register to call EMS by text
  • Infant CPR Flowchart
  • Infant CPR Flowchart handout/poster
  • Link to HeadSmart website
  • Link to ICO Website
  • Link to UK Government website covering Equality and Diversity
  • Link to our Concussion ad Brain injury course in association with Headway, a head injury charity
  • Link to the HSE website
  • MAR chart example
  • Manual Handling Assessment Chart Guide to MAC - link to HSE website
  • Mental Capacity Act (2005) Deprivation of Liberty Safeguards: England 2015-16, Official Statistics
  • NHS Choices Web link
  • NHS website on Dementia link
  • National Skills Academy
  • Oxygen User Instructions - Gas rentals are available from ProTrainings, contact us for more information
  • PHE Recommended PPE for Ambulance Staff Paramedics First Responders and Pharmacists Poster
  • PHE Recommended PPE for Healthcare Workers By Secondary Care Clinical Context Poster
  • PHE Recommended PPE for Primary Outpatient and Community Care By Setting Poster
  • PHE Visual Guide to PPE
  • Personal Medical Information Sheet
  • ProTrainings - Using an AED Leaflet
  • ProTrainings Defibrillator eGuide
  • RIDDOR link to the HSE guide
  • Regulated - COVID 19 Pre-Screen Student Evaluation Form
  • Routine Decontamination of Reusable Non-Invasive Equipment
  • Sign up for free Student First Aid - use code SCH-376-61-571
  • Skills for Care Website
  • Skills for Care link to the Care Certificate page of their website
  • Standard 1 - Course notes from Skills for Care
  • Standard 10 - Course notes from Skills for Care
  • Standard 11 - Course notes from Skills for Care
  • Standard 12 - Course notes from Skills for Care
  • Standard 13 - Course notes from Skills for Care
  • Standard 14 - Course notes from Skills for Care
  • Standard 15 - Course notes from Skills for Care
  • Standard 2 - Course notes from Skills for Care
  • Standard 3 - Course notes from Skills for Care
  • Standard 4 - Course notes from Skills for Care
  • Standard 5 - Course notes from Skills for Care
  • Standard 6 - Course notes from Skills for Care
  • Standard 7 - Course notes from Skills for Care
  • Standard 8 - Course notes from Skills for Care
  • Step by Step Guide to COSHH HSE Guide - Link to HSE website
  • Student Manual (V7.0) - First Aid - Arabic
  • Student Manual (V7.0) - First Aid - Spanish
  • Student Manual (V8.3) - Food Hygiene - Hindi
  • Student Manual (V8.3) - Pierwsza Pomoc w Pracy Ksiazka studenta - Polish
  • Student Manual (V8.6) - Anatomy and Physiology Human Body
  • Student Manual (V8.6) - First Aid - Welsh
  • The Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England web link
  • The Dementia Action Alliance Website link
  • The Regulatory Reform (Fire Safety) Order 2005
  • Visit the First Aid Show free for first aid and medical videos
  • Web link to the Joint Epilepsy Council website - JEC
  • Workplace Emergency Contact Sheet
  • Woundclot - haemostatic gauze for all types of bleeding


Here’s what our customers have to say:

Frequently Asked Questions

Can I gain the Care Certificate 100% online?

The care certificate has two parts, the knowledge part and the competence part.  The knowledge part you can complete using the ProTrainings video online course or in a class course nationwide and the competence part you complete in the workplace.  The only exception is the CPR module which can be simulated in the class. Phone 01206 805359.

I want to complete a short practical module after completing the online course, is this possible?

We have a network of over 1000 approved and monitored instructors to deliver a short skill training session nationwide or we can come to your workplace to deliver the training. This blended training saves class time and provides the same qualification. Contact us on 01206 805359 to discuss your options.

What is CPD and why is having Certified CPD important?

CPD stands for Continuous Professional Development and is required in many business sectors. Even if you do not require a set CPD credit level, having Certifed CPD ensures the quality of training. ProTrainings are the highest gold standard of CPD ensuring that all courses are externally verified and mapped to the highest levels.

What is "SCORM ready" and will courses run on a LMS?

SCORM Ready means that online courses can run on any compatible Learning Management System (LMS). SCORM courses run seamlessly on your existing LMS system without a separate login so staff only login using the existing company system. ProTrainings online courses have an advanced SCORM ready system to give more features than any other company.

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