All Courses Triage and Major Incident Planning and Support Major Incident Planning and Support (MIP+S) Level 3 (VTQ)™ Training Effective communications

Effective communications

Video 81 of 103

3 min 1 sec

English

Effective Communication in Incident Management

Effective communication in incident management encompasses face-to-face interactions and communication via radios and other devices:

Face-to-Face Communication: Assessing information received on-site as a commander.
Use of Communication Devices: Ensuring clarity and accuracy in radio communications.

Key considerations for assessing information:

Relevance: Is the information pertinent to the current situation and decision-making?
Accuracy: Verify the source and reliability of the information.
Timeliness: Ensure information is current and not outdated, especially compared to centralised news sources.
Reliability: Trustworthiness of the source and any assumptions made.
Credibility: Consistency of information and resolving conflicts with other received data.

It is crucial to verify and cross-check information before making critical decisions during an incident.

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