Hospital and Telephone Triage

Online & Classroom Training Course

This course is based on nationally accepted triage protocols to ensure that the patient is triaged quickly and to the right place for the best form of treatment. This course is ideal for many sectors including 111 call and integrated urgent care clinical assessment services.

You will learn about triage and the basics of how it is done.  You will also learn about clinical observations that you will need to complete when you are carrying out triage then you will see loads of examples of hospital triage and a debrief of what was done and why. 

Included in the course are examples of telephone triage as this has different requirements as you cannot see the patient or gain effective clinical observations.

£149.95 + VAT
6 Ratings
£149.95 + VAT
CPD Certified Provider of Training Excellence Online Training Approved by Skills for Care
Video Playtime

4 hours and 28 minutes

Video Count

91 videos

Audio

English

Captions

English

Proof of Completion

Certificate

This Course Includes:

  • Follows UK & ERC guidelines
  • Endorsed by Skills for Care & TQUK
  • 8.0 hrs CPD Certificate
  • Evidence Based Training Certificate
  • Instant printable wall certificate
  • 24/7 on-demand video
  • Access on mobile
  • Weekly refresher video
  • Expiration reminder
  • Student manual

Preview the course content:

1
Section 1

Course Introduction

7 mins
2 videos
This section includes:
  • Course Introduction 2:16
  • Introduction to telephone triage 5:18
2
Section 2

What is Triage?

27 mins
7 videos
This section includes:
  • What is Triage 7:15
  • The goal of triage 1:31
  • Electronic patient records 3:33
  • and more...
3
Section 3

Triage in the Medical Setting

40 mins
14 videos
This section includes:
  • ABCDE and triage 2:36
  • Active listening 2:35
  • Analgesia in triage 2:52
  • and more...
4
Section 4

Ten Second Triage

5 mins
2 videos
This section includes:
  • The Ten Second Triage Tool 3:25
  • Using The Ten Second Triage Tool 2:13
5
Section 5

Clinical Observations

28 mins
8 videos
This section includes:
  • Introduction - Observations of vital signs 1:09
  • Preparing for clinical observations 2:09
  • Penlights 2:47
  • and more...
6
Section 6

Triage Example Scenarios

122 mins
50 videos
This section includes:
  • Heart Palpitations 4:23
  • Debrief - Heart palpitations 0:57
  • Chest pain 3:30
  • and more...
7
Section 7

Telephone Triage

34 mins
7 videos
This section includes:
  • Additional considerations 2:58
  • Scenario 1 - Tonsillitis 7:12
  • Scenario 2 - Chest pain 2:29
  • and more...
8
Section 8

Course Summary

2 mins
1 videos
This section includes:
  • Course Summary 2:07

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Some professionals that may need a this course include:

  • Nurses
  • Hospital workers
  • 111 call centres and workers
  • Integrated urgent care clinical assessment services
  • Responders
  • Military and armed forces

More about this course

This course is based on nationally accepted triage protocols to ensure that the patient is triaged quickly and to the right place for the best form of treatment. This course is ideal for many sectors including 111 call and integrated urgent care clinical assessment services.

You will learn about triage and the basics of how it is done.  You will also learn about clinical observations that you will need to complete when you are carrying out triage then you will see loads of examples of hospital triage and a debrief of what was done and why. 

Included in the course are examples of telephone triage as this has different requirements as you cannot see the patient or gain effective clinical observations.

This course comes with 8.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 4 hours and 28 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

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  • Woundclot - haemostatic gauze for all types of bleeding

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