Care Certificate Standard 6: Communication
CPD Certified Online Training Approved by Skills for Care

Care Certificate Standard 06: Communication at a glance

  • 3-year nationally recognised certificate
  • 33 minutes of engaging video training
  • Video access for 8 months
  • Printable wall certificate
  • CPD time credit conformation
  • Includes manual & other downloads
  • Free weekly video refresher
  • Evidence Based Training certificate
£10.00 + VAT
Group Rates also available

Study online for the knowledge units of the Care Certificate Standard 6 "Communication".  This short course covers all you need to learn to complete this knowledge unit.  You then complete the practical units in your workplace.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Care workers
  • Nurses
  • Social care
  • Health care assistants
  • Assistant practitioners
  • Care support workers
  • Anyone supporting clinical roles in the NHS where they have direct contact with patients
  • Home care workers
  • Porters
  • Volunteers
  • Cooks
  • Drivers

This course comes with 2.0 hours of CPD, although the time to complete the course online may be less than this. Total course time includes 33 minutes of video training as well as knowledge reviews, final test, remedial help and reviewing downloaded material.

The content of this and all our courses has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines and come with a Certified CPD Statement as well as a ProTrainings Certificate and for online courses an Evidence Based Learning statement.

  • Effective communication in the work setting
  • Language and other needs in communication
  • Verbal and non-verbal communication skills
  • Communication
  • Different methods of communication
  • Identifying A Complaint
  • Dealing with aggression
  • Defusing potentially dangerous situations
  • Adult CPR Flowchart handout/poster
  • CQC website link
  • Care certificate mapping document
  • Child CPR Flowchart handout/poster
  • Find a classroom course locally
  • Find out what other courses are available as video online, blended and classroom courses nationally on our course finder
  • Free student first aid program leaflet
  • Home Emergency Contact Sheet
  • Infant CPR Flowchart handout/poster
  • Link to the HSE website
  • NHS Choices Web link
  • Sign up for free Student First Aid - use code SCH-376-61-571
  • Skills for Care Website
  • Standard 6 - Course notes from Skills for Care
  • Visit the First Aid Show free for first aid and medical videos
  • Workplace Emergency Contact Sheet
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