999 BSL is a service which allows deaf people to make emergency calls using an app or website. This is the first time a 999 emergency service will be available in British Sign Language, though a similar process exists for the NHS 111 number.
People who use the service will be put through to a BSL interpreter, who will then relay the conversation to a 999 operator. The BSL interpreter will take key information from you. This will include information such as, what the emergency is, where the emergency is, and who is affected.
To make a call with 999 BSL, users need to open the app or webpage, then press a red button that will connect them to an interpreter.
This service does not require any prior registration. Users can either download the app, which is available on iOS or Android, or access it via the 999 BSL web browser at https://999bsl.co.uk/
The 999 BSL service is for emergency situations only. It is available 24 hours a day, 7 days a week, 365 days a year, and is completely free to use.
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