{"id":9347,"date":"2023-07-30T11:13:00","date_gmt":"2023-07-30T10:13:00","guid":{"rendered":"https:\/\/www.protrainings.uk\/blog\/?p=9347"},"modified":"2025-05-27T14:17:03","modified_gmt":"2025-05-27T13:17:03","slug":"nhs-111-service","status":"publish","type":"post","link":"https:\/\/www.protrainings.uk\/blog\/nhs-111-service\/","title":{"rendered":"The NHS 111 Service: Providing Medical Advice and Urgent Care Support"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-9390 alignright\" src=\"https:\/\/www.protrainings.uk\/blog\/wp-content\/uploads\/2023\/07\/The-NHS-111-service-is-a-vital-telephone-service-offering-medical-advice-and-assistance-for-non-emergency-situations-in-the-UK-01-300x300.jpg\" alt=\"\" width=\"365\" height=\"365\" \/>The NHS 111 service is a vital telephone service offering medical advice and assistance for non-emergency situations in the UK. Explore the latest data from NHS England, highlighting the common types of calls and the increased demand during the COVID-19 pandemic.<\/p>\n<h2>Urgent Care Needs: Addressing Medical Concerns<\/h2>\n<p>According to NHS England&#8217;s latest data, urgent care needs constituted approximately 60% of all calls to the NHS 111 service in 2020. Chest pain, breathing difficulties, and severe abdominal pain were among the prevalent reasons for these calls.<\/p>\n<h2>Mental Health and Skin Complaints<\/h2>\n<p>Additionally, mental health concerns, including anxiety and depression, accounted for around 6% of all calls, while skin complaints such as rashes and allergic reactions comprised approximately 5%.<\/p>\n<h2>Impact of COVID-19<\/h2>\n<p>The COVID-19 pandemic significantly influenced the types of calls received by the NHS 111 service. In 2020, approximately 12% of all calls were related to COVID-19, encompassing suspected cases and concerns about virus exposure.<\/p>\n<h2>Home Visits and Additional Support<\/h2>\n<p>The NHS 111 service also facilitates home visits from GPs and other healthcare professionals as deemed appropriate, ensuring comprehensive care beyond telephone consultations.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The NHS 111 service is a vital telephone service offering medical advice and assistance for non-emergency situations in the UK. Explore the latest data from NHS England, highlighting the common types of calls and the increased demand during the COVID-19 pandemic. Urgent Care Needs: Addressing Medical Concerns According to NHS England&#8217;s latest data, urgent care [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":9368,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[71],"tags":[922],"class_list":["post-9347","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-first-aid-2","tag-nhs-111-service"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The NHS 111 Service<\/title>\n<meta name=\"description\" content=\"Get medical advice and urgent care support with NHS 111. 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Explore common call types, COVID-19 impact, and home visits\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.protrainings.uk\/blog\/nhs-111-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Online Health &amp; Safety Training Courses | ProTrainings Europe\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/protrainingsuk\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-30T10:13:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-27T13:17:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.protrainings.uk\/blog\/wp-content\/uploads\/2023\/07\/The-NHS-111-Service-Providing-Medical-Advice-and-Urgent-Care-Support-01-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1729\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Keith Sleightholm\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@protrainingsuk\" \/>\n<meta name=\"twitter:site\" content=\"@protrainingsuk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Keith Sleightholm\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/\"},\"author\":{\"name\":\"Keith Sleightholm\",\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/#\\\/schema\\\/person\\\/1d4ce8b0d78ec0a52ce02f89849bed58\"},\"headline\":\"The NHS 111 Service: Providing Medical Advice and Urgent Care Support\",\"datePublished\":\"2023-07-30T10:13:00+00:00\",\"dateModified\":\"2025-05-27T13:17:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/\"},\"wordCount\":183,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/The-NHS-111-Service-Providing-Medical-Advice-and-Urgent-Care-Support-01-scaled-1.jpg\",\"keywords\":[\"NHS 111 Service\"],\"articleSection\":[\"First Aid\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/\",\"url\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/\",\"name\":\"The NHS 111 Service\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/nhs-111-service\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.protrainings.uk\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/07\\\/The-NHS-111-Service-Providing-Medical-Advice-and-Urgent-Care-Support-01-scaled-1.jpg\",\"datePublished\":\"2023-07-30T10:13:00+00:00\",\"dateModified\":\"2025-05-27T13:17:03+00:00\",\"description\":\"Get medical advice and urgent care support with NHS 111. 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